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Merry Korn

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October CEO Newsletter

Hello, Pearl Team.

Welcome to October!

While fall can be a beautiful thing, it is also a period of change — adjusting to shorter days, time change, new schedules with back-to-school kids, and at the same time, knowing that the holiday season is looming over the horizon. This time of the year can be both joyous and stressful; so, I thought I would address that in my letter to you this month.Read More »October CEO Newsletter

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September CEO Letter

Hello Pearl Team!

With summer ending, we usher in the next phase of the year with a celebration of Labor Day. While many see it as a long weekend of sales and last-minute summer fun, let us take a moment to appreciate what it truly represents.Read More »September CEO Letter

May CEO Letter

Hello Pearl Team,

I wanted to wish everyone a happy and safe Memorial Day weekend. However, while we are busy with BBQ’s and family gatherings, it can sometimes be easy to forget what Memorial Day means.
Read More »May CEO Letter

Caring for Ourselves and Others During and After the COVID Pandemic

Each year, our team makes a personal emotional connection with 3+ million callers to resolve complex challenges. In our own way, we are making the world kinder. Our agents may be the only person who shows empathy and caring to a caller that day. Not only are we transforming the lives of those we serve, but research has found that helping others is good for us too. It gives us purpose and makes us happier.Read More »Caring for Ourselves and Others During and After the COVID Pandemic