Full name: Melissa Coulter
Current job title: Novitas – Provider Service Advocate
Tell us what brought you to Pearl and what skills you acquired in each of your previous roles that helped get you to your current role?
I started my professional career in the Health Services field with the University of Kentucky hospital assisting physicians, nurses, and staff in an administrative and clinical role. I then accepted a position as a Quality Control Technician at Hitachi where I developed the skills for managing integral safety guidelines while staying on top of changing customer expectations. In my most recent healthcare role, I worked with Medicare A, B and D; providing subject matter expert services as well as assisting the management team.Read More »July 2023 – Employee Spotlight – Melissa Coulter – Novitas – Provider Service Advocate