Through hard work, dedication, and effort, every employee represents the values that define Pearl. Each of us contributes to upholding the values of the company in everyday efforts. Please take a few minutes to read through and enjoy the kudos and peer recognition we have received for doing an amazing job.
Desiree Stull – Novitas – Supervisor
Recognized By: Andrea Mccloud – Novitas CSR
I’ve been beyond appreciative and delighted to have desi as a supervisor! She is patient,respectful, full of joy and will always help in any way possible!
Porsha Smith – HNFS – Supervisor
Recognized By: Miguel Rodriguez – Operations Managers
With working with Porsha on two different contracts I have seen her provide the same positive results as a supervisor. When she is helping any CSRS she takes her time to ensure that the initial issue is resolved and if she is unable to get a resolution, she has no problem to reach out for additional support. With her continuing to grow and improve she has shown that she is focus on providing quality results for each project that she works on.
Bobbijo Frailey – HNFS – Supervisor
Recognized By: Miguel Rodriguez – Operations Managers
I would like to take the time to recognized Bobbijo for her hard work and dedication while working on the Healthnet project. She has taken the effort to assist each CSRS and her fellow colleagues with any concerns that come her way. Based on a lot of feedback from our CSRs she has shown positive attitude, compassion, and empathy while assisting our team, with these qualities she would be consider a fine example of the Pearl Values. I would like to take the time to recognized Bobbijo for her hard work and dedication while working on the Healthnet project. She has taken the effort to assist each CSRS and her fellow colleagues with any concerns that come her way. Based on a lot of feedback from our CSRs she has shown positive attitude, compassion, and empathy while assisting our team, with these qualities she would be consider a fine example of the Pearl Values. I would like to take the time to recognized Bobbijo for her hard work and dedication while working on the Healthnet project. She has taken the effort to assist each CSRS and her fellow colleagues with any concerns that come her way. Based on a lot of feedback from our CSRs she has shown positive attitude, compassion, and empathy while assisting our team, with these qualities she would be consider a fine example of the Pearl Values. I would like to take the time to recognized Bobbijo for her hard work and dedication while working on the Healthnet project. She has taken the effort to assist each CSRS and her fellow colleagues with any concerns that come her way. Based on a lot of feedback from our CSRs she has shown positive attitude, compassion, and empathy while assisting our team, with these qualities she would be consider a fine example of the Pearl Values.
Melissa Smith – KY CCO – Trainer
Recognized By: Sarah Thomas – KY CCO CSR
She is so helpful so knowledgeable she has helped and explained so much to me and never made me feel bad about asking questions.
Pamela Fincher – KY CCO – Supervisor
Recognized By: Brittany Jones – KY CCO CSR
Pamela is such a great person! She makes everyone of her team members and just anyone she comes in contact with, feel so welcome at Pearl! She has taught me so much in the short year I’ve known her. She embodies all of Pearls values by just being her self and working extremely hard for us every single day. She is always so helpful! She is honest, and caring. I really appreciate her, and I just hope she knows how special she is!
Linda Atkins – Recruiting – TA Specialist
Recognized By: Jason Felosi – VA ESDMS IT Help Desk Specialist
Linda was top notch during my recruitment and interview process. It all seemed to go by in a blink, she had it all setup perfectly. I could not be happier, really looking forward to growing with Pearl and seeing what’s next.
Joseph Hammons – VA ESDMS – IT Help Desk Specialist
Recognized By: Jason Felosi – VA ESDMS IT Help Desk Specialist
Joe has came a long way since training. He has helped me just as much as I have helped him. Joe came from a non-technical field and is doing surprisingly well at it. He’s definitely motivated and willing to learn. We have teamed up and created a set of templates that makes our logging so much easier and more methodical, it ensures that we don’t miss anything and support our customers and the client in the best way possible.
William Retallack – VA ESDMS – Supervisor
Recognized By: Jason Felosi – VA ESDMS IT Help Desk Specialist
Mr. Will is always fast to respond to any questions or concerns that any of us have. He’s even there during his off hours rain or shine. Out of all of the @home tech roles I’ve had over the years Mr. Will is definitely one of the best, he talks to you in a friendly professional tone, never speaks down to you or makes you feel less than. He’s dedicated to seeing us succeed and progress within the company and I admire that, we definitely need more like him.
