October 2023 – CEO Letter – Global Diversity
Hello, Pearl team.
I hope you are all settling into the fall season and planning for some wonderful holiday celebrations with friends and family.Read More »October 2023 – CEO Letter – Global Diversity
October 2023
October 2023 – Indigenous Peoples’ Day
We observed Indigenous Peoples Day the second Monday of every October. But what is it, exactly?Read More »October 2023 – Indigenous Peoples’ Day
October 2023 – Welcome to Pearl Interactive Network, Inc.!
Say Hello! Below are the 182 active new hires that started between 09/08/2023 through 09/30/2023. October brings new classes for Optum VBA and a new client, Palmetto!Read More »October 2023 – Welcome to Pearl Interactive Network, Inc.!
October 2023 – National Learning and Development Month
October isn’t just for Halloween. It’s also National Learning and Development Month and is a celebration of knowledge and growth. October is a great time for everyone to commit to doing something for their own development.Read More »October 2023 – National Learning and Development Month
October 2023 – Positively Pearl
October 2023 – Positively Pearl – See all the fun that Pearl had in September as well as learn what fun prizes are up for… Read More »October 2023 – Positively Pearl
October 2023 – Employee Spotlight – Kathleen Acoba-Brown
Full name: Kathleen Acoba-Brown
Current job title: Healthnet – WFH CSR
Tell us what brought you to Pearl and what skills you acquired in each of your previous roles that helped get you to your current role? Read More »October 2023 – Employee Spotlight – Kathleen Acoba-Brown
October 2023 – Tech Talks
In the ever-evolving world of customer service, call centers are at the forefront of innovation. Automation is transforming the way these centers operate, making them more efficient, responsive, and customer-focused than ever before. Let’s explore the role of automation in streamlining call center operations, covering topics like intelligent routing, self-service options, automated workflows, and the impact on agent productivity.Read More »October 2023 – Tech Talks
