Full name: Kathleen Acoba-Brown
Current job title: Healthnet – WFH CSR
Tell us what brought you to Pearl and what skills you acquired in each of your previous roles that helped get you to your current role?
Pearl has offered me a great opportunity to improve my computer and customer service skills. I have always loved working in fields where I am supporting or assisting customers. My role today allows me to exert that same knowledge on my day-to-day basis.
What are your career goals?
My goal with Pearl is to cultivate new skills that will give me more experience. I am looking forward to working on other projects that can challenge or provide different skill sets.
What has been the biggest lesson you have learned in your job?
Patience and kindness go a very long way.
What is your advice for someone who may be interested in pursuing a role in your current field?
Go for It! Its a new opportunity to pick up new skills and knowledge.
What is a Fun Fact that many of your coworkers may not know?
I love eating waffle cones without the ice cream.
Do you have a special talent or any hobbies?
I enjoy quilting and baking on my free time.