October 2024 – Welcome to Pearl Interactive Network, Inc.!
Say Hello! Below are the 248 active new hires that started between 9/09/2024 through 10/07/2024.Read More »October 2024 – Welcome to Pearl Interactive Network, Inc.!
SSA
May 2024 – Employee Spotlight – Namrata Munot
Full name: Namrata Munot
Current job title: SSA – Claims Technician
Tell us what brought you to Pearl and what skills you acquired in each of your previous roles that helped get you to your current role?Read More »May 2024 – Employee Spotlight – Namrata Munot
May 2024 – Employee Spotlight – Tiaunna Watkins
Full name: Tiaunna Watkins
Current job title: SSA – Benefits Support Specialist
Tell us what brought you to Pearl and what skills you acquired in each of your previous roles that helped get you to your current role? Read More »May 2024 – Employee Spotlight – Tiaunna Watkins
January 2024 – Welcome to Pearl Interactive Network, Inc.!
Welcome to Pearl Interactive Network, Inc.! – Join Pearl in welcoming the new hires.
July 2023 – Operations Spotlight – Social Security Administration (SSA)
Pearl partnered with Cognosante in mid-2021 to assist with the Social Security Administration Ticket to Work Program. Social Security’s Ticket to Work Program supports career development for people ages 18 through 64 who receive Social Security disability benefits and want to work.Read More »July 2023 – Operations Spotlight – Social Security Administration (SSA)
July 2023 – Welcome to Pearl Interactive Network, Inc.!
Say Hello! Below are the 48 active new hires that started between 06/01/2023 through 06/30/2023.Read More »July 2023 – Welcome to Pearl Interactive Network, Inc.!
June 2023 – Employee Spotlight – Jaime Alamilla
Current job title SSA – Beneficiary Support Specialist
Tell us what brought you to Pearl and what skills you acquired in each of your previous roles that helped get you to your current role?
Operations 2022 Project Review
Novitas
Novitas completed their first year of operation with Pearl in December 2022. During our first year, we grew from 60 CSRs across 3 supervisors to a contracted number of 100 CSRs across 6 supervisors. Throughout the year, we saw improvement in all metrics calls per hour, all three 3 quality scores, and adherence. Because of our performance, we were given new service areas and introduced a team to Medicare A calls. We continue to receive new hire classes, with the next one scheduled for April 3rd of this year.Read More »Operations 2022 Project Review
November 2022 – Welcome to Pearl Interactive Network, Inc.!
Say Hello! Below are the 491 active new hires that started between 10/05 and 10/31. That is 434 on site reps at the CCO contract in Winchester, KY, 54 virtual reps supporting the HealthNet, Military One, Novitas, OPM, SSA, and VA CCN contracts. We also had 2 Corporate new hires who will support Novitas in supervisor roles. Read More »November 2022 – Welcome to Pearl Interactive Network, Inc.!