Operations Program Spotlight

August 2023 – Operations Program Spotlight – CCO, Winchester KY

by Pearl Team
August 3, 2023August 11, 2023

August 2023 – Operations Program Spotlight – CCO, Winchester KY – Learn about the Contact Center Organization and the on-site Pearl team.

April 2023 – Operations Program Spotlight – HRSA VICP/CICP

by Pearl Team
April 3, 2023March 7, 2024

HRSA VICP/CICP, Pearl’s second prime contract and second contract with the Health Resource and Service Administration (HRSA), started in November of 2021. The program has 4 dedicated Communication Specialist staff members and 1 Quality Analyst who support individuals with inquiries regarding two different programs:Read More »April 2023 – Operations Program Spotlight – HRSA VICP/CICP