The KY CCO trainers offer training to our staff for both Marketplace and Medicare lines of business. Annually, they train a significant number of new CSRs, ranging from 500 to 600. Apart from their involvement in new hire training, they also provide ongoing support throughout the year by conducting uptraining sessions and assisting staff with additional training and coaching.Read More »April 2024 – Meet the KY CCO Trainers
A snapshot of October Talent Acquisition and Recruiting Activity.Read More »November 2023 – Let’s Talk TA!
The Optum-VBA project is thrilled to announce the promotions of Kasmin Brown and Esther Hibler to Subject Matter Experts or SMEs! The candidate pool was excellent and we’re so happy to have the opportunity to select both agents for promotion. Read More »May 2023 – VBA SME Promotions
The Optum-VBA project is thrilled to announce the promotion of Brandon Townsend to Supervisor!Read More »April 2023 – Promotion Announcement – Congratulations to Brandon Townsend of Optum-VBA!