📣 Introducing Your New Member Portal Inbox!
We’re thrilled to announce the upcoming launch of the Sidecar Health member portal inbox! This new feature will enhance your experience by replacing email with secure, in-portal messaging to our dedicated Member Care team.
The member portal inbox is perfect for:
- Managing expenses
- Finding or interacting with providers
- Filling prescriptions
- Troubleshooting the Sidecar Health VISA benefit card
- And much more!
Keep an eye out for our launch notice, and in the meantime, you can learn more here.
✨ Always Here for You
While the new inbox provides a streamlined way to connect, Member Care is still available to assist you through various channels:
- Secure Messages: Send messages anytime via your inbox.
- Live Chat: Chat with a real person during business hours.
- Phone: Call us on (855) 282-0822 during business hours.
- Online Help Center: Visit our help center or access it directly from the member portal. Click the “?” button at the top right of your page, then select “View User Guides.”
📧 Summer Series Extended – RSVP for a Member Portal Demo
Your member portal is your central hub for managing healthcare needs. Join our free demo sessions, packed with expert tips and Q&A. Whether you’re new to the plan or need a refresher, 96% of members found these sessions helpful! RSVP for an upcoming virtual session or watch the recording at your convenience.
💻 Need a Refresher on All Things Sidecar?
Dive into a treasure trove of knowledge on Paycom Learning! Simply search for “Sidecar” to access a wealth of informational videos. Whether you’re new to the plan or just need a quick refresher, these engaging videos have got you covered!
