October 2024 – Let’s Talk TA

A snapshot of September and Q3 2024 Talent Acquisition and Recruiting Activity.

At Pearl Interactive Network, the mission of Talent Acquisition and Recruiting is to identify and attract individuals who can contribute to the company’s mission of delivering high-touch, white-glove customer service experiences. We focus on hiring from economically challenged areas, people with disabilities, military spouses, and veterans, reflecting our commitment to social impact and diversity. Our Talent Acquisition team works tirelessly to source, interview, and select candidates who align with Pearl’s values of customer satisfaction, teamwork, and quality service, ensuring that the company continues to provide exceptional service to its clients and community. We communicate our brand message to potential candidates through a multifaceted approach that include, but not limited to our website, social media, and through community outreach.

Figure 1 September Talent Funnel – Average Days to Hire is 29 days.

The national average conversion rate of website visitors to applicants varies by industry, but a general benchmark is around 5%. This means that out of every 100 visitors to a job posting, about 5 typically apply. Some industries perform better, with conversion rates reaching up to 11-12%, while others may see lower rates. Pearl’s conversion rate of 16% indicates an above average employer brand.

Maintaining a healthy candidate pipeline is crucial for several reasons:

Reduces Time-to-Hire: A well-maintained pipeline ensures we have a pool of qualified candidates ready to step in when a position opens up, significantly reducing the time it takes to fill vacancies.
Improves Quality of Hire: By continuously engaging with potential candidates, we can build relationships and better assess their fit for our organization, leading to higher quality hires.
Enhances Employer Brand: Regular communication with candidates helps build a positive perception of our company. Candidates who feel valued and informed are more likely to speak positively about our brand, even if they don’t get hired immediately.
Increases Flexibility: A robust pipeline allows us to quickly adapt to changing business needs. Whether we’re scaling up or filling unexpected vacancies, having a ready pool of candidates provides the flexibility to respond swiftly.
Cost Efficiency: Proactively maintaining a candidate pipeline can reduce recruitment costs. It minimizes the need for expensive job postings and third-party recruitment agencies by leveraging existing relationships.
Reduces Turnover: Engaging with candidates who are genuinely interested in our company and culture can lead to better retention rates. These candidates are more likely to stay longer and be more productive.

Diversity, Equity, Inclusion, and Belonging is in Pearl’s DNA!

Pearl emphasizes the importance of creating inclusive environments where every individual’s potential is recognized and valued. This includes practical applications of inclusivity beyond policy, ensuring that all employees feel supported and included. Embracing diversity fosters innovative thinking, enhances creativity, and improves problem-solving abilities. It also leads to better customer understanding and broader perspectives, which are crucial for global business opportunities.

Promoting diversity in hiring is essential for creating an inclusive and innovative workplace. We take pride in our hiring preference for individuals living in economically challenged areas, persons with disabilities, military spouses, and Veterans.

Talent Acquisition Recognizes Retention & Referrals!

HIRE. MOTIVATE. TRAIN. RETAIN.

On behalf of TA, Kudos to the following groups that had 0% reported attrition in the month of September.

SSA: Katillia Bellmon
Healthnet: Miguel Rodriguez
Mil OneSource: Samantha Belleville
HRSA PSSC: Rachael Meade

Retention improves customer satisfaction rates and boosts overall performance.

Thank you ALL for your retention efforts and helping to
make Pearl a Great Place to Work!

Military Family Life Counselors Quarterly Meeting

Speaking of rewards and recognition, Brittine Hunt hosted the quarterly meeting with our MFLC Professional Counselors. Mario Antwine, CEO and Brenda Wingert, VP of Operations were in attendance. During the visit, three of our dedicated counselors were recognized individually for contributions to the military program.

Special recognition was given to three of our military counselors, Buffie A., Craig B, and LeShunn M. They were each presented with a Leading by Example token of our appreciation.

Figure 2 Our MFLC Counselors bring presented by Mario Antwine, CEO.

Figure 3 The Counselors had a wonderful time connecting over dinner during the quarterly meeting.

Pearl is now hiring Clinically Licensed School Counselors. Referrals are welcome. If you know someone who has the credentials and desire to bring resilience and stability to our children of military families, please share this information. Applicants must live in Montgomery, AL or in relocation transition. View the complete JD and requirements on the Employee Career Site and Referral Portal.

TA’s Referral Program Winner!

Congratulations Gail Spencer (CCO)

CCO KY Recruitment

Pearl-Winchester Welcomed 227 Call Center Agents in the September Classes!

Once again, TeamTA is thrilled to announce that Pearl-Winchester had two more successful Day 1 reports, welcoming 227 new hires in September, exceeding our goal of 206. Our continued commitment to creating job opportunities and fostering a skilled workforce in Winchester is paying off and we could not do it without each of you.

A warm welcome to all our new colleagues! Enjoy these quotes from our newest trainees. And don’t forget to refer someone to Join Our Team!

We are now recruiting for our October and November classes.
Our Next Open House Event is loading….

So, in the meantime…Follow us on Social, Locate the Open House Event Post and Share it with your Network and Groups.

@pinhiring | @PearlInteractiveNetwork | pearl-interactive-network | @PearlInternet

Winchester, Kentucky Site: Instagram @pearlwinchesterky | Facebook @pearlwinchesterky

FINAL OPPORTUNITY to
EARN PEARL SWAG AND A CHANCE TO WIN A $100 GIFT CARD

The Fleet Continues to Roll in Lexington

Pearl-Winchester’s “SPOT THE BUS” Campaign continues! If you live or travel around the Lexington, KY area, you can participate. Spot one of the Pearl Branded Buses, Click a Pic, Share It on your social media profile and Tag Pearl-Winchester using #PearlJobs. It is that simple! Once our Team receives your post, you win!!

Keep your eyes open through October 19 to participate.

Figure 4 Spot the Bus Social Share

Social Circle

Social media is a great resource for employer branding, attracting new leads, sharing information about our hiring, and employee engagement. Consistently we have seen a gradual increase in our page followers. However, most recently we experienced a surge during our peak recruiting season. Let us keep up that momentum. We are Growing.

Figure 5 September Social Media Recap shows a strong increase in followers, page visits and post engagements

Figure 6 Social Media Recap for Q3 – We exceeded our New Follower Goal by 437%

Figure 7 Our Most Favored Social Media Posts for September.

Capture the Moment: Share Your Photos with Us!

In case you missed the memo, we want to hear from and see you.
As we continue to grow and evolve as a company, it is important to celebrate our milestones, everyday achievements, and the vibrant life within our organization. That is why we are excited to announce our “Capture the Moment” initiative, where we invite all of you to share your personal snapshots of work life and camaraderie.

Whether it is a spontaneous team selfie, a candid shot of your daily work routine, or a creative picture of your workspace, we want to see it all! Your photos will help us build a rich tapestry of our company culture and display the diversity and spirit of our amazing workforce.

Here is how you can participate:
– Snap a photo that you feel represents a moment in your workday.
– Email it (them) to PearlPR@pinsourcing.com with your name and a brief description. Or you can text or forward photos and short video clips from your mobile device to 614-506-9039
– Make sure your photos are appropriate for a professional setting and respect the privacy of others.

We will be sharing selected photos on our internal platforms, website, and social media (with your permission, of course), so let us make this a wonderful collage of our collective experiences.

We cannot wait to see your contributions and celebrate the unique perspectives each one of you brings to our company. By engaging in this activity, you grant Pearl Marketing the right to use any photographs or videos you submit for branding and marketing purposes. We value your contribution and assure you that your submissions will be used to positively promote our brand. Thank you for being an essential part of our journey.

How can you support Pearl’s Talent Acquisition and Recruitment?

Share a flyer, tell friends and family, follow us on social media, write a positive review, like and share job opportunities on social media and engage in our recruiting campaigns. It is that simple. Everyone can participate.

Figure 8 Follow our corporate social media pages and help increase our company exposure.