Through hard work, dedication, and effort, every employee represents the values that define Pearl. Each of us contributes to upholding the values of the company in everyday efforts. Please take a few minutes to read through and enjoy the kudos and peer recognition we have received for doing an amazing job.
BobbiJo Frailey – Healthnet – Supervisor
Recognized By: Joellen Krankey – Healthnet CSR
BobbiJo is what you call the perfect example of how a Supervisor should be towards her team! She has helped me in so many ways by being stern, helpful, and understanding. She has come up with way for me to accomplish things! I wouldn’t trade her for a million bucks!
Melanie Owens – KY CCO – Supervisor
Recognized By: Kristina BautistaSierra – KY CCO CSR
She is a wonderful person.
Lashana Morris – Human Resources, HRG
Recognized By: Jenn Stein – Senior Learning & Development Manager
In an effort to ensure company communication is reaching all of our employees, we have worked with Operations to get work emails for every employee. Lashana was asked to take on the task of updating these emails for almost 700 current employees and did it without hesitation. With new employees coming in almost every week, as we receive new emails, I send them to Lashana and she makes the needed updates quickly and efficiently. This is why I would like to recognize her as she truly does embody the values of Quality and Teamwork! Thank you Lashana, you rock!
Henry Hernandez – FEMA QA Supervisor
Recognized By: Jennifer Pearce – FEMA CSR
I would like to recognize Henry for his transparency. Henry evaluates my calls occasionally and he is very thorough in his evaluation; providing specific areas and guidance on how I can improve and do better in my position. This is very helpful to me because his attention to detail not only assist me on how I can improve but he gives specific information on where I can find the information in our guidance. This makes a huge impact on my ability, as an agent, to know specifically how I can improve to better assist our clients. Thank you, Henry, I feel you do your job well but also go beyond to make sure we have the tools needed to do better.
Tiesha Hamilton – Optum VA CCN Team Lead
Recognized By: Natasha Smith – CSR Optum VA CCN
Tiesha has helped me grow in my current position as Peer Advisor by giving me honest feedback on how I can grow in my current role. She is always trying to do what is best for the team and insure everyone has the most up to date information for us to succeed.
Trinity Purcell – KY CCO Supervisor
Recognized By: Scarlett Lawson – KY CCO CSR
Trinity goes above and beyond to make for sure everybody not only on her team but in the whole building is comfortable and that they feel important she’s always got a smile on her face and a great attitude she makes the day so much better. I struggle with PTSD and anxiety and she makes for sure that i feel confident among many other things. If anyone deserves regulation it is definitely her.
Corrine Ford’s Entire Team – Optum VBA
Recognized By: Carol Jones – Optum VBA CSR
With the team we all work together and support one another on a daily bases, never in all my years, have I enjoyed work as much as I do now, it’s not just the work but the people I work with, They make you want to be better, and the help between us all is amazing, to be from so many different backgrounds and ages I just want to thank the whole team and let them know how amazing they all are.
Paula Long – KY CCO Supervisor
Recognized By: Debra Mccoy – KY CCO ISG CSR
Paula is always open to any question or concern the team has.. if she doesn’t readily know the answer she communicates as such and in a timely manner provides the answer. Paula makes each CSR feel welcome and encourages us to talk with her about anything. Even if its a personal issue you can talk to her and get the same respect and guidance as a work related issue. She’s a wonderful supervisor that pushed us to be the best CSR and person that we can be… Love her!!
Kristen Paine – FEMA Supervisor
Recognized By: Robin Underwood – FEMA CSR
Kristen is an AMAZING person! She is a great Supervisor too. She is always about lifting you up, even when you are feeling down. Her positivity is CONTAGIOUS! I love that she LOVES to participate in the holiday dress up days, because I do TOO. She supports, guides and most of all wants you to succeed daily. If we fall she is there to give us a hand to pull us back up. She is someone I look up to daily and I know my teammates will say the same thing. She is a true Leader and I am very lucky to not just call her my Supervisor, but call her a friend.
Miguel Rodriguez – Operation Manager HealthNet Federal Services
Recognized By: Joanne Roach – HealthNet CSR
Quality. I nominate and recognize Miguel Rodriguez for the “Quality” Core Value. If I or anyone is having a technical computer issue, Miguel is a computer genius to bring our applications back online and functioning correctly. He does an extraordinary job of troubleshooting computer malfunctions. It is immediately apparent in talking to him that he thoroughly understands the processing flow of Information Technology, and how to eradicate malfunction.
BobbiJo Frailey – Healthnet – Supervisor
Recognized By: Jennifer Smith – Healthnet CSR
I have had many supervisors on this project, I have the pleasure of being with BobbiJo the last few weeks, she has taught me, she has shown me, she has gone above and beyond to help me excel. She is the most knowledgeable person on this project. Her calming ways and never giving up on me, and always looking out and rooting for me, she deserves for this to be shared. She is everything someone like me, would choose as a supervisor , if I could. I am grateful for my time with her.
